The Aviation Disability Awareness Training is a self-paced, interactive course created by the Open Doors Organization to teach frontline staff and volunteers how to best assist travelers with disabilities. 

Newly recorded each year, the ODO Complaints Resolution Official Refresh Training is an informative, convenient, and affordable way to maintain your CRO certification. The latest webinar includes a review of Part 382, discusses trends and issues in stowage and handling of assistive devices, and addresses common issues and complaints among travelers with disabilities. The course also includes an interview with Linda Ristagno, the Assistant Director of External Affairs with IATA, who shares IATA’s initiatives focused on accessibility in air travel.

The trauma caused by Human Traffickers can be so significant that many don't identify themselves as victims or even ask for help. This course utilized by airports, airlines, and aviation staff will help you recognize many myths and misconceptions. Students will recognize key indicators of human trafficking which is the first step to identify victims and can help save a life! Learn how to report suspected instances of human trafficking.  The Blue Lightning Initiative (BLI) is an element of the DHS Blue Campaign for one mission - to End Human Trafficking.

Gain procedural knowledge on supervisory requirements for fueling safety and fire safety procedures at the airport.

NEW! The FAA has listed this course in the AC 150/5230-4 Addendum List of Approved Fuel Safety Training Courses, having met the requirements of 49 CFR 139.321 and AC 150/5230-4.

Gain insight on procedures needed for safe driving operations at the airport.

Understand aviation security and the various roles and responsibilities of those working within General Aviation at the airport.

Understand the different types of Sensitive Security Information typically encountered in aviation and how protect that information.

Regulation Covered: 49 CFR Part 1520

Awareness primer about bias, empathy, civility, and dialogue designed to provide for more open discussions. This course is provided in partnership with Starbucks Global Academy and Arizona State Universit